Business Clients – Preparation & Planning for Coronavirus

In view of the seriousness of the Coronavirus Pandemic, we would like to provide assurances to you that we are still open for business – by phone and by email.

As part of our emergency contingency planning, we are ensuring our communication lines remain open and that you can continue to contact us as normal.

Our main contact number is +353 1 707 5800 and email info@glennons.ie

We also include below a contact list which provides details of your team members email addresses and phone numbers.

As you will appreciate these are unprecedented times and Glennon will endeavour to maintain the highest possible level of service to all of our clients while the COVID-19 pandemic is being dealt with.

While we do not envisage any interruption to our service, we ask that should any momentary delay occur that you bear with us.  Our interim home and alternative working arrangements have been put in place to ensure the safety of our staff, their families and the general public during this challenging time.

FURTHER INFORMATION

Meetings

In the interest of Health & Safety to our staff and customers, we are postponing face to face meetings until further notice and regret any inconvenience this may cause. We are of course available to make alternative arrangements with you such as conference calling. We will be in touch with you in relation any such scheduled meetings to discuss the new arrangements.

Contact with Insurers

It is important to bear in mind that any instructions or changes to your insurance programme may take a little longer than usual to implement as we are reliant on access to and the availability of your Insurer to confirm these instructions.

All Insurers face similar operational challenges and are implementing their own emergency contingency planning arrangements to keep open for business and the likelihood is that they will have to operate with reduced capacity.

We therefore would ask for your patience and it would be helpful if you could provide as much advance notice as possible where policy changes are concerned.

This is particularly relevant in the case of motor insurance where you may need a new Motor Insurance Certificate and Disc or Property Damage Insurance if you need to add a new location, additional plant/machinery and stock etc.

Payment of Premiums

We recommend where possible renewing and paying insurance premiums due in advance of renewal date to ensure continuity of cover and that there is no gaps in cover. As mentioned earlier, the transaction processing time may be operating more slowly and therefore advanced planning and payment is essential.

We also have a facility to pay your premiums by Electronic Fund Transfer (EFT) and account details are included with our renewal invitation letters.

Claims 

You can continue to contact us and notify us of a claim under your insurance policy in the normal way. Please note as mentioned earlier, the processing time for handling claims by your Insurer is likely to increase and this is something outside of our control.

Useful Links

As we have any further information about how we can continue to provide service to you during this Covid-19 outbreak, we will be in touch with you.

For further information about this virus, you should refer in the first instance to www.HSE.ie (Republic of Ireland) or www.publichealth.hscni.net (Northern Ireland) for up to date advice and information.

Contact Information

Corporate Broking Team

Email – Corbrokingteam@glennons.ie

  • Lynton Hartill 01 707 5912
  • Conall Friel 01 707 5917
  • Adrian Daly 01 707 5923
  • Glen Dunne 01 707 5918
  • Stephanie Hensey 01 707 5913
  • Paul O’Keeffe 01 707 5926

Claims

New Business

SME & Mid-Market Team

Email – Smeteam@glennons.ie

  • Karen Deacon 01 707 5978
  • Rosemary Lenehan 01 707 5919
  • Valerie McDermott 01 707 5911
  • Mark O’Neill 01 707 5915
  • Aisling McMahon 01 707 5977
  • Darragh Kelly 01 707 5976
  • Nigel Quigley 01 707 5979
  • Sinead Armstrong 01 707 5927

Mid-Market

Corporate Account Directors

Glennon B2B

AIC Glennon

Call – 01 6191100

  • Liz Murchan
  • Lisa Breslin
  • Michael O’Grady
  • Terry Duffy
  • Darren Murphy

Email – pharmacy@aicglennon.ie

We would like to take this opportunity to thank you again for choosing Glennons as your broker and insurance advisor in relation to your business insurance.

We would also like to extend our best wishes to you and your family at this time.

Stay well!

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